How to read an idea inside back office ?

Edited


Who can see ideas in the back office?

Devs & Admins can access ideas in the back office.


Where can I find “Ideas” in the back office?

You can find the “Ideas” feature in a Universe’s dropdown if it is enabled. Click “Ideas” to access the “Ideas” page.

The Universe dropdown is highlighted in dark blue.
The “Ideas” page link is highlighted in light yellow.



How do I search for a specific idea in the back office?

To find a specific idea, first navigate to the “All Ideas” tab. On the “Ideas” page, you’ll see two tabs beneath the title. Click “All Ideas.” 

The “All Ideas” tab near the top of the “Ideas” page is highlighted in dark blue.

In the “All Ideas” tab, you’ll see a table listing all the ideas that have been submitted to this Universe.

Each row lists: 

  • The idea’s title

  • The name and avatar of the user who first posted the idea

  • The number of G2G points the idea has earned

  • The number of comments on the idea

  • The date the idea was created

  • The idea’s status, if assigned. 

Note: If no status has been assigned, the status field will read “Open.”

The “Title” and “Author” columns are highlighted in dark blue.
Additional fields shown on the “All Ideas” page are highlighted in light yellow.

By default, the list of ideas is organized in reverse chronological order. If you’re looking for a recent idea or the list isn’t long (yet!), you can just scroll through and scan for the idea you want. However, it may also help your search to reorder the list. 


The columns at the top of the table listing all ideas can be used to reorder the list.

You can reorder the list by clicking on the column headers. The list can be reordered alphabetically by title or author, numerically by G2G points or number of comments, or chronologically by date created. Ideas can also be reordered by status.

Filtering Ideas

As your community members share more and more ideas, it will probably become too time-consuming to scroll through the list. You can narrow down your search further by using the “Filters” box near the top of the page.

Starting on the left on the “Filters” box, the first field is the “Title” search bar. You can type keywords to filter ideas by words included in the title.

Note: The “Title” search will only match consecutive words. If the title reads “Big Bang Fairyland,” the search “big bang” will return the idea, but the search “big fairyland” won’t.

The middle field is a dropdown that allows you to filter by “Review status.” You can quickly find ideas waiting on a Game Designer’s review by filtering for “Not reviewed.”

The third field is a dropdown that lets you filter by “Status.” You can find a table of all statuses here.

For more options, click the “More filters” button on the right. This gives options to search by all of the fields displayed in the ideas list, as well as filtering by follower count and key dates. 

The active filters are highlighted in dark blue. The “More filters” button is highlighted in light yellow.

Once you have entered title keywords and/or made your selections from the dropdowns, click the blue “Search” button. The list of ideas will update to only display ideas that fit the filters you have applied.

You can check which filters are currently active by looking at the bottom left of the “Filters” menu. You can remove an active filter from your search by clicking the “x” next to the filter description.

The “Export to csv” button is at the top of the list of ideas. It is highlighted here in dark blue.

Note: If you want to save the results of a search, you can always export to a .csv! To export, click the “Export to csv” button at the top right of the ideas’ list.


How to read an idea in the back office?

To see the details of an individual idea, click on that idea’s row in the list. A new page with a “Summary” window will open. At the top of the window, there is a horizontal menu with several tabs. Clicking on these tabs will bring up specific information about an individual idea.

This screenshot shows the top of an individual idea’s “Summary” page. 

What’s in an idea’s “Summary” tab?

“Summary” is the default tab. The idea shared by the original poster is on the left-hand side. On the right-hand side, there are three pieces of stacked information. 

At the top is the user who posted the idea. You can click on the user’s name to see more information about them. 

In the middle you can see the idea’s current status, along with the user who assigned the status. If they left a comment when the status was set, it will also be included here. 

The “Categories” section is at the bottom. This lists any categories assigned to the idea.

What’s in an idea’s “Dashboard” tab?

The first tab is the “Dashboard” tab. This tab displays a chart tracking views, upvotes, and follower count for an idea over time. You can choose the time period the chart covers by start and end dates at the top-right of the chart. 

The screenshot shows the “Dashboard” tab for an idea.

Note: You will not be able to set a start date earlier than the date the idea was posted.

What’s in an idea’s “Comments” tab?

In the “Comments” tab, you can scroll through any comments left on an idea. You will see the comment author, their G2G points, and the comment’s content. Comments are displayed from earliest to latest, with the most recent comment at the bottom of the page.

What’s in an idea’s “Reviews” tab?

In the “Reviews” tab, you can see public and private comments left by Game Designers. If the idea hasn’t been reviewed yet, Game Designers can click the large “Add New Review” button to add a review. 

The “Add New Review” button under the “Reviews” tab is highlighted in dark blue.

Adding a review through the back office requires the same information as adding a review on the front-end “Ideas” page. Game Designers can assign a status, add a “Public Comment” that will be visible to the public, and/or a “Dev note” that will only be visible to Devs and Admins.

Review “Dev notes” allows Game Designers to communicate their assessment of an idea internally. When they are ready to communicate the idea’s progress to the community, they can change the idea’s status.

Note: If two Game Designers set the same status in their review, the idea’s status will update automatically.

What’s in an idea’s “Status” tab?

The “Status” tab is where a Dev or Admin can assign a status to an idea. Keeping an idea’s status up-to-date helps you keep your community in the loop! 

To assign a status, simply click on one of the statuses displayed at the top of the text editor. You can choose to include a comment using the text editor, but it’s not required. Any comments included here will be displayed on the idea’s front-end page and visible to all users. Click the “Send” button below the text editor to update the status.

The screenshot shows the status options and text editor Devs and Admins can find under an idea’s “Status” tab.


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