How to read an idea in the back office

Edited


Who can see ideas in the back office?

Devs and Admins can access ideas in the back office.


Where can I find the “Ideas” feature in the back office?

You can find the “Ideas” feature in the back office “Manage” menu. Expand the menu of the relevant Studio and Universe, then click “Ideas.”


The Universe dropdown is highlighted in purple.
The “Ideas” feature link is highlighted in yellow.

Click the “All Ideas” tab to search for an idea. Click an idea’s title to go to the idea’s back office page.


How do I read an idea in the back office?

When you click on an idea title in the back office, an idea page will open. The back office idea page has the idea title bolded in the header. On the right-hand side is a link to the idea’s front-end details page.

Below the header are four tabs arranged horizontally. You will land on the “Summary” tab by default.

An example of a back office idea page is shown above. The four tabs are highlighted in purple. Click the link highlighted in yellow to see the idea on the front end.

“Summary” tab

The “Summary” tab shows an overview of the submitted idea. The idea description is on the left. The username of the member who submitted the idea is on the right under “User.” Clicking on the username will take you to the author’s back office profile.

The “Categories” section is in the bottom right. This lists any categories assigned to the idea.

In the middle you will see the idea’s most recent review. The current review status is displayed in brackets. Just below that is the username of the dev who set the status.  If a review comment was included, that is displayed beneath the dev’s username.


The “Summary” tab is shown above. The idea description is highlighted in purple. The most recent review is highlighted in yellow.

“Dashboard” tab

The leftmost tab is “Dashboard.” This tab displays a line graph tracking views and comments over time.

You can specify the time period the chart covers using the start and end date fields in the top right of the chart. To set a date, click on the field. Then, select a date from the calendar that drops down. You can not set a start date earlier than the date the idea was posted.

The graph key is below the graph.

The line graph found under the “Dashboard” tab is shown above. The fields to specify the time range are highlighted in purple. The key is highlighted in yellow.

“Comments” tab

Under the “Comments” tab is a thread of all comments left on an idea, including any dev reviews.

Note: The total number of comments is shown in the tab.

Each comment is shown with the comment content, comment author, the author’s G2G points, and the date posted. Comments are displayed from earliest to latest, with the most recent comment at the bottom of the page.


A comments thread as seen under the “Comments” tab is shown above.

 

“Review” tab

The “Review” tab is where devs can add or update a review. Go to the “Summary” tab to see the most recent review.

The “Review” tab is shown above. The current review status is highlighted in purple. The link to return to the main “Ideas” dashboard is highlighted in yellow.

You can always return to the main “Ideas” dashboard by clicking “Return to Dashboard.”

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