What is the "Bugs" feature ?
The “Bugs” feature allows users to report issues that they have encountered in-game. Devs can also report bugs that have been identified. The feature acts as a central hub for both players and devs to make reports, review existing bugs, and check in on the resolution process.
An example of a bug report on the front end. It includes a step-by-step to reproduce the bug.
Bug reports must include a title, short description, and specific game version. They typically include a step-by-step to reproduce the bug and additional files, such as a save file or screenshots. Studios can configure the exact requirements for a bug report to suit their needs.
The bug upvote threshold lets users know when to expect devs to start looking into a bug. When the threshold is exceeded, the bug report’s status will automatically update.
The “Upvote Gauge” on a bug report
Devs can interact with bug reports to gather more information, coordinate, and keep users informed. The core tool to communicate with users is updating the status. Other available tools include adding an internal link and sending a message.