Encouraging community exchange

Games2gether (G2G) offers several features to engage your audience and allow devs and players to interact directly. However, your team juggles multiple tasks; they can’t be logged on all the time. Keep your community lively by providing a venue for members to speak with each other and encourage them to use those spaces. With strong engagement, the community will become self-sustaining.

To foster an active, autonomous community:

• Build spaces and demonstrate their use. Make sure you activate and set up the features that let your community interact, like the “Forums” and the “Help” features.

• Encourage and reward members through gamification. Earning badges and gifts by engaging with content motivates users to stay involved.

• Recognize especially active players with rare badges, mentions in posts, or by making them a VIP. Rewards and recognition give members goals to aim for and a model to follow when considering how to engage with other members of your community.

The “Forums” feature allows you to build spaces designed for community interaction. Giving your players a place where they can discuss your game is the first step to building an active, involved community.

• Organize your forums. Members should be able to easily navigate the forum structure to find conversations about their interests. Create spaces for different elements of the game, such as strategy and lore.

• Create related badges. Use badges to reward users who create threads that other players engage with.

• Spark conversation. You can kick off a discussion by creating a thread where your community can discuss a specific question, event, or piece of studio news.

The “Help” feature lets players share the experience they’ve gained in game. New players can seek advice and more well-versed players can respond. Supportive interactions build a stable, welcoming community.

• Direct players to the “Help” feature. Encourage the community to use this as a resource.

• Model how players’ should ask questions and provide answers. Make sure to educate your community on how to use the feature. Points users to your code of conduct.

• Reward users who ask good questions and who help others. Create badges that reward members who take the time to write a well-phrased question or a clear answer. Badge quests are available for both questions and answers that draw engagement from other players.

An example of a badge earned when a member answers a question in a way that other users found valuable.