How to navigate the back office?

Edited


What is the back office?

The back office is the content management hub for the games2gether platform. Here Devs and Admins can customize the platform to meet the needs of your Universes and communities. The back office includes options to redesign your landing page and to update Universe features, from organizing forums to reviewing ideas.

The back office also includes tools to help you track activity on the platform. Dashboards are a way to visualize engagement with Universes and individual features. Lists can be filtered to highlight what content is trending or to show posts that still require a response from your team.

Additional moderation tools, Twitch drops, and options for editing Universes can also be found in the back office.

Currently some set-up and customization options need to be handled by the G2G Dev team. We are committed to giving you as much control over the platform as possible. Our Devs are actively working on ways to reduce clients’ reliance on our team and to give you further autonomy through the back office. Speak to your account manager for further details.


How do I find the back office?

Contact your account manager for access to the back office.


What is the “Manage” menu?

The “Manage” menu is found on the left-hand side of the back office. This menu is the back office’s core navigation tool. It has several dropdowns linking to the tools you need to manage the platform, including searching for a user, creating rewards, posting news, and updating the landing page.

The “Manage” menu is highlighted in dark blue.


What can I find in the “Community” section?

Click on “Community” to open the “Community” dropdown. The “Community” dropdown is where you can find options for managing users on the platform.

  • Users: Clicking on “Users” will take you to the “Users” dashboard. From here, you can also access the “All Users” tab.

  • Moderation: Clicking on “Moderation” takes you to the “Moderation” dashboard. At the top of the dashboard there is a series of tabs that give you access to other moderation tools, such as “Bans” and “Reports.”

  • Access Keys: Clicking on “Access Keys” will take you to a list of all campaigns. From here, you can also generate new access keys to allow users to register to your platform when the “Access Keys” feature is activated.


Click on any item in the dropdown to access the described tools.

The “Community” dropdown is highlighted in dark blue.
The dropdown’s options are highlighted in light yellow.


What can I find in the “Gamification” section?

Click on “Gamification” to open the “Gamification” dropdown. The “Gamification” dropdown is where you can set-up and edit options for gamification across Universes.

  • Rewards: Clicking on “Rewards” takes you to the “Rewards” dashboard. From here, you can add a reward and find a list of all rewards under the “All Rewards” tab.

  • Badges: Clicking on “Badges” will take you to a list of all badges. You also have the option to create new badges.

  • Avatars: Clicking on “Avatars” will take you to a list of all avatars. From here, you can edit existing avatars and create new avatars.

  • Titles: Clicking “Titles” takes you to a list of all titles. Click on a title to edit it, or click on “Add Title” to create a new title.

Click on any item in the dropdown to access the described tools.

The “Gamification” dropdown is highlighted in dark blue.
The dropdown’s options are highlighted in light yellow.


How do I find the CMS?

Studio

To access the CMS for a Studio, hover over a Studio card on the “Pages” page. Three dots will appear in the top-right corner of the card.

Click the three dots.

A Studio card is outlined in purple. The three dots that open the menu are highlighted in yellow.

A menu will drop down. Click “Customize.” You will be taken to the CMS for that Studio.

The menu is opened over a Studio card. The “Customize” option is highlighted in purple.

You can also access the CMS from a back office Studio page. Click the “Customize” button on the right-hand side of the Studio page header. You will be taken to the CMS for that Studio.

A back office Studio page header is pictured above. The “Customize” button is highlighted in purple.

Universe

Each Universe can be accessed from the page of the Studio it's linked to. To access the CMS for a Universe, hover over the Universe card. Three dots will appear in the top-right corner of the card.

Click the three dots.


A Universe card on a Studio page is outlined in purple. The three dots that open the menu are highlighted in yellow.

A menu will drop down. Click “Customize.” You will be taken to the CMS for that Universe.

The menu is expanded over top of a Universe card. “Customize” is highlighted in purple.

You can also access the CMS from the Universe page. Click the “Customize” button on the right-hand side of the Universe page header. You will be taken to the CMS for that Universe.

A back office Universe page is pictured above. The “Customize” button is highlighted in purple.


How do I find a Studio in the back office?

From the back office, click on “Pages” in the “Manage” menu.


The “Manage” menu is shown above. “Pages” is highlighted in purple.

Click on the card of the Studio you want to access. If you have multiple Studios, you can use the filters to narrow down the Studios.

Use the “Name” filter to find a Studio that matches a word or phrase.

The “Studio” dropdown allows you to retrieve a specific Studio from a list.

The “Universe” dropdown will return the Studio that the selected Universe is linked to.

The page that displays your Studios is shown above. The filter options are highlighted in purple. A Studio card is highlighted in yellow.


How do I find a Universe in the back office?

Each Universe can be accessed from the linked Studio page. From the Studio page, click on the Universe card of the Universe you want to access.

Note: If you aren’t sure which Studio is linked to the Universe you are looking for, use the “Universe” filter under “Pages.”

If you have multiple Universes, you can use the filters to narrow down the list.

The “Name” filter will return Universes with names that match a provided word or phrase.

The “Universe” dropdown allows you to retrieve a specific Universe from a list.

A back-office Studio page is shown above. The options to filter for a specific Universe are highlighted in purple. A Universe card is highlighted in yellow.



How do I find a feature in the back office?

After clicking on a Universe, you will see a list of the features activated for that Universe. From the back-office Universe page, click on a feature to access its settings and data.

If you don’t see the feature you are looking for, you can activate a feature.

A back-office Universe page is shown above. A feature is highlighted in purple.

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